Our Commitment to Privacy

Bar Harbor is firmly committed to ensuring online user privacy. We provide this notice to explain our online information-gathering practices and the choices you can make about the way information about you is collected and used. Since your privacy is important to us, Bar Harbor takes reasonable precautions to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. While no security system is absolutely safe, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and to protect your personally identifiable information from loss, misuse, alteration and destruction.

Bar Harbor does, at times, contract with third party service providers to perform certain business functions on our behalf (“Third Party Providers”), including, without limitation, providing online product ordering services, providing emailing and promotional services, providing bill printing and mailing services, processing credit card and other bill payments, providing customer service, providing shipping services for products ordered, managing product orders, surveying and analyzing website activity data, providing marketing assistance, providing search results and links, conducting research, and promoting programs. Such Third Party Providers have access to personal information needed to perform their specific business functions, but may not use it for other purposes.

In some areas of our Website, we require a user ID and password for you to access certain information. Bar Harbor will not disclose passwords to third parties, other than such Third Party Providers who need passwords to perform their specific business functions. You are responsible for maintaining the privacy and security of your password, user name, e-mail address and related information.

The Information We Collect

This notice applies to all information collected or submitted on this Website by Bar Harbor and its Third Party Providers. Bar Harbor does not collect personally identifiable information about you unless you voluntarily provide it. At any time, before you submit, you may opt-out of providing such information by closing this Website. Examples of personally identifiable information which you may provide to us while using our Website include, without limitation:

  • E-mail address
  • Name
  • Telephone number
  • Account or order number (if you are a current customer)
  • Information about your computer and browser
  • Zip code
  • Credit Card Information
  • Shipping and billing addresses
  • E-billing and other on-line services information that is linked to you via your password, if you use those services

The Way We Use Information

Aggregate Information (non-personally identifiable). In general, when you visit this Website to read or download information, we collect and store only the following generic information about your visit:

  • the IP address (which is a number that is used by computers on the network to identify your computer so that data, such as the web pages you request, can be sent to you) and/or the name of the domain from which you access the Internet (for example, aol.com if you are connecting from an America Online account)
  • the date and time of access to our Website
  • the path taken through our Website
  • the Internet address of the Website which linked directly to our site

This data does not include any personally identifiable information or details.

We use non-identifying and aggregate information about site visitors to measure the number of visitors to the different sections of our site, to help us make our site more useful to visitors, and to assess login performance of the Website.

Personally Identifiable Information. We use the personally identifiable information you provide us to:

  • Fulfill your request for various goods
  • Help you quickly find and/or receive information about Bar Harbor and its products
  • Alert you to updated information, products and services
  • Provide tailored promotions and offers
  • Provide more complete service to you
  • Improve the content and performance of our Website
  • Answer your questions

We may also collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may also combine your email information with other information they have access to (such as mailing address) so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please contact info@barharborfoods.com to opt out.

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